This proved to be a very wise buy for me. I bought it cheaper than I saw from other sellers. The battery life was at 100% when I bought it. All other features were at optimum levels. I am quite happy with the purchase.
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What is Amazon Renewed?
Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.
Quality you can afford
Amazon Renewed products offer an affordable option so you can save on the brands you love.
Products you can trust
All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers. Products are not certified by Apple.
Purchases with an impact
Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.
Trusted coverage
Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.
What should I expect to receive with my Amazon Renewed purchase?
All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.
Model Year
2019
In what condition can I expect my Amazon Renewed product to be?
Product will be restored to its original factory settings and will be in one of the following cosmetic conditions , Excellent, Good or Acceptable. Learn more
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed
Product information
| Product Dimensions | 10 x 2 x 2.7 inches |
|---|---|
| Item Weight | 1.06 pounds |
| ASIN | B08BHWLPL9 |
| Item model number | A2161 |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Customer Reviews |
4.2 out of 5 stars |
| Best Sellers Rank | #3,188 in Cell Phones & Accessories (Cell Phones |
| OS | iOS 16 |
| RAM | 512 GB |
| Wireless communication technologies | Cellular |
| Connectivity technologies | Bluetooth |
| Special features | Built-In GPS |
| Other display features | Wireless |
| Human Interface Input | Touchscreen |
| Form Factor | Smart Phone |
| Color | Space Gray |
| Battery Power Rating | 458 |
| Whats in the box | iPhone, USB Data Cable |
| Manufacturer | Apple |
| Date First Available | June 17, 2020 |
| Memory Storage Capacity | 512 GB |
| Standing screen display size | 6 Inches |
| Ram Memory Installed Size | 512 GB |
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Apple iPhone 11 Pro Max, 512GB, Space Gray - Unlocked (Renewed )
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Had issues, but was taken care of by their with a bonus! Super quick resolution.
Quick Note: The test report screenshot shows three failed items. That's only due to me not having headphones to test at the time as well as the SIM card. I've a screenshot of speed test working on T-Mobile network LTE. So it works fine. Initially I ordered an iPhone 11 Pro Max for my mother, 64GB version. Unfortunately, the ear piece wasn't working and ed the seller via Amazon message center. I had to send the phone back in order to complete the replacement. They provided the 2-day shipping label (sent out on Saturday, arrived there Monday). They kept in pretty close with me and that was good. They shipped Tuesday and received Thursday morning. So there's very little delay in getting the replacement. Diagnostics checked out (see screenshots). The Earpiece tests that failed were due to me not having a headphone to try it on at the time. But I'm assuming it works and will edit if that changes. The condition of the phone is near new! No blemishes on the body and screen looks really clean. There was very minute permanent lines in the screen that looked like smudges, but they with the sceen on, you don't notice it at all. PLUS they gave us a couple acrylic screen protectors, so that was a major plus! The BONUS (at least for me)! It turned out to be a blessing in disguise for me, because they ended up upgrading me to the 256GB model free (initially 64GB model). My mom didn't understand what that meant, and I pretty much explained that she can apps and take photos to her hearts desire LOL. It's a phone for mom, and she's coming from a Samsung A21 phone that had performance issues and wifi problems. Kept saying there's no internet and reboots in safemode. I wanted simplicity with Face-ID (which also works) that pretty much takes care of itself, and iOS delivers on that. So ya, experienced issues. All devices will have a defect one way or the other (or none). You just need to their and work with them before submitting your review. It annoys me when someone says "It's defective" with no resolution comments of what they ended up doing. If I need another replacement phone, I'll definitely do business with them again.
Top reviews from the United States
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Reviewed in the United States on May 13, 2025Size: 512GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
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Reviewed in the United States on April 27, 2025Size: 256GBColor: Midnight GreenService Provider: UnlockedProduct grade: RenewedVerified Purchase
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Reviewed in the United States on May 13, 2025Size: 256GBColor: Space GrayService Provider: T-MobileProduct grade: RenewedVerified Purchase
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Reviewed in the United States on March 29, 2023Size: 256GBColor: Midnight GreenService Provider: UnlockedProduct grade: RenewedVerified Purchase
Update (12/17/23): Additional observations: 1) the Amazon Renewed certification card is marked 10/27/23, and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2) after charging back to 100%, I put it in airplane mode (to turn off both WiFi and bluetooth), and also put it in battery saver mode; I checked the battery percentages once a day, and it was losing 10-15% per day, so this battery is very weak. I did a parallel test with another iPhone (11 pro max), and that one only lost 10% (100% > 90%) over a week. This is an excellent test to check the true condition of the battery.
Is Renewed worth the extra money?
Reviewed in the United States on March 29, 2023
Update (12/15/23): Ordered a 5th Amazon Renewed phone (iPhone 12 Pro Max), and the battery life, which should be above 90%, is actually 88%.
Update (3/28/23): After lengthy discussions with Amazon, they will not honor the 90% battery guarantee stated on the Amazon Renewed page, because it is "not stated on the Amazon invoice". 1-star, no longer recommended.
Update (2/1/23): Ran into some issues, probably things that should be checked upon receipt of a renewed or renewed product: 1) battery life [below d 80 or 90%], 2) parts replaced, either with genuine or non-genuine Apple parts, 3) overall functionality [defective charging port]. Reducing overall rating to 4-stars.
Summary: Upgrading from an iPhone 7 plus, and decided I would go with the 11 Pro Max version. I was on the fence whether the extra money for the renewed is worth it, so will be discussing what I considered.
Observations: The high level basic differences are: 1) about a $100 difference; 2) three vs. 12 months return period: 3) battery level of 80% vs. 90%.
Recommendation: After considering the factors, I decided to look into how much a replacement battery would cost, which is $40 right now. However, starting with the iPhone 8 (i think), Apple started sealing the cases, which requires a heat gun to separate the case because of the extra waterproofing adhesive. To breakdown the addition $100 cost, subtract the $40 battery from that, leaving $60 for an additional 9-months (or $6.67/month) to "insurance" to return the phone if issues come up.
Carrier Lock: I decided I wanted an unlocked version, and that appears to be another feature that is included with Renewed, with the majority of carrier locked versions being offered as renewed only.
Conclusion: For the additional $100, I elected to go with the Renewed . I rate both the Renewed and the Renewed as 5-stars. Which you chose would depend on individual financial and personal factors.
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Apple iPhone 11 Pro Max, 256GB, Midnight Green - Unlocked (Renewed )
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Images in this review
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Reviewed in the United States on August 21, 2024Size: 256GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
This phone looks nice, really, honestly. The phone was neatly packaged and wrapped, came with a charger and a sim card opener + the amazon renewed paper. It had a couple scratches on the sides but they were very minor & not noticeable at all. The screen was very clear no cracks. My only issue is the screen when it’s turned on. It had this weird mild & subtle static & I can see a faint black grain when I am staring closely to the phone. Now I understand this phone is refurbished & renewed but I won’t lie the screen when I have the phone on really bugs me. I would be lying if I said I am totally satisfied with this phone. Not to mention the phone is kinda slow, it lags & the battery life I received when I when I went to the settings was at an 80 % .. *sighs* , trying to decide if I should thug it out & be delusional or just send the phone back even tho I fear the quality of phone I’d received next. I’ve ed the seller .. I haven’t heard anything yet. I’ll update soon.
Update :
Ive decided to return the phone because I feel like I would be settling if I had to keep this phone. I will say though I am surprised the phone came in a very good condition. But truly there were internal hardware and software issues in of the static screen flickering/blinking that I just couldn't overlook. The seller has been responsive and cooperative. I am thankful. I pray I get my money back on time. As of right now id rate my experience an 8/10 !
Images in this review
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Reviewed in the United States on May 19, 2025Size: 64GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
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Reviewed in the United States on May 16, 2025Size: 256GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
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Reviewed in the United States on March 7, 2025Size: 256GBColor: Midnight GreenService Provider: UnlockedProduct grade: RenewedVerified Purchase
Top reviews from other countries
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Omar Fernando Cortes VillanuevaReviewed in Mexico on October 7, 2022
Producto con Partes no originales
Size: 64GBColor: GoldService Provider: UnlockedProduct grade: RenewedVerified Purchase -
Alicia ÁvalosReviewed in Mexico on July 2, 2023
Excelente compra
Size: 64GBColor: Midnight GreenService Provider: UnlockedProduct grade: Renewed Verified Purchase -
Jonathan LealReviewed in Mexico on August 6, 2022
Excelente celular
Size: 256GBColor: Midnight GreenService Provider: VerizonProduct grade: RenewedVerified Purchase -
Elizabeth AguilarReviewed in Mexico on May 17, 2025
Busque reseñas y el número de serie coincide con que viene directamente de apple
Size: 512GBColor: GreenService Provider: UnlockedProduct grade: RenewedVerified Purchase -
ViennaReviewed in Canada on May 3, 2023
Legit!
Size: 256GBColor: GoldService Provider: UnlockedProduct grade: RenewedVerified Purchase
Just got this and already have no issues. No visible scratches or wear. 94% battery capacity. Everything works great so far. Amazing for a refurbished phone! Came in one day too. Definitely worth it.ViennaLegit!
Reviewed in Canada on May 3, 2023
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