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Dell XPS 15 9500 (Latest Model) 15.6-inch Laptop Intel Core i7-10750H 10th Gen 32GB DDR4 RAM 1TB SSD, 4K UHD+ (3840x2400) 500-NIT Touch NVIDIA Geforce GTX 1650 Ti 4GB GDDR6, Windows 10 PRO (Renewed)

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This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards. Learn about Amazon Renewed

Brand	DELL
Model Name	XPS 15 9500
Screen Size	15.6 Inches
Color	Black
Hard Disk Size	1 TB
U Model	Corei7-10750H
Ram Memory Installed Size	32 GB
Operating System	Windows 10 Pro
Special Feature	Touchscreen, Advanced Touchpad
Graphics Card Description	Dedicated

About this item

Dell XPS 15 9500 (Latest Model) with Dell Factory 1YR Warranty
Intel Core 10th Generation i7-10750H Processor (Hexa Core, Up to 5.00 Ghz, 12MB Cache, 45W) with NVIDIA GTX 1650 Ti 4GB
1TB PCIe Solid State Drive | 32GB DDR4-2933MHz | 86WHr 6-Cell Battery
15.6 inch UHD+ (3840 x 2400) InfinityEdge Anti-Reflective 500-Nits Touch | WiFi 6 AX + BT 5 | Windows 10 Professional
2x Thunderbolt 3 with Power Delivery & DisplayPort + 1x USB-C 3.1 with Power Delivery & DisplayPort

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Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

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All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers.

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Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

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Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

Model Year

2020

In what condition can I expect my Amazon Renewed product to be?

Product will be restored to its original factory settings and will be in one of the following cosmetic conditions , Excellent, Good or Acceptable. Learn more

Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

What's in the box

OEM Dell USB-C power adapter, built-in keyboard, touchpad

Product Description

DELL XPS 15 9500, CERTIFIED REFURBISHED DIRECTLY FROM DELL. INCLUDES ONE YEAR, NBD ON-SITE FACOTRY WARRANTY. OEM DELL USB-C POWER ADAPTER INCLUDED.

Product information

Technical Details

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Summary

Standing screen display size	‎15.6 Inches
Screen Resolution	‎3840 x 2400
Max Screen Resolution	‎3840X2400 Pixels
Processor	‎2.6 GHz corei7_10750h
RAM	‎32 GB DDR4
Memory Speed	‎2933 MHz
Hard Drive	‎1 TB SSD
Graphics Coprocessor	‎NVIDIA GeForce GTX 1650
Chipset Brand	‎NVIDIA
Card Description	‎Dedicated
Graphics Card Ram Size	‎4 GB
Wireless Type	‎5 GHz Radio Frequency

Other Technical Details

Brand	‎DELL
Series	‎XPS 15 9500
Item model number	‎XPS 15 9500
Hardware Platform	‎PC
Operating System	‎Windows 10 Pro
Item Weight	‎6.44 pounds
Package Dimensions	‎21.06 x 15.69 x 3.56 inches
Color	‎Black
Processor Brand	‎Intel
Number of Processors	‎1
Computer Memory Type	‎DDR4 SDRAM
Flash Memory Size	‎1 TB
Hard Drive Interface	‎Solid State
Power Source	‎Battery Powered
Batteries	‎1 Lithium Ion batteries required.

Additional Information

ASIN	B08LDZNRPC
Customer Reviews	40 ratings 3.3 out of 5 stars
Best Sellers Rank	#67,550 in Computers & Accessories (Traditional Laptop Computers
Date First Available	October 19, 2020

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M Hale

Product as described. Works great.

Reviewed in the United States on September 4, 2021
Verified Purchase

Replaced my old XPS 13 with the XPS 15. Still very light and the larger screen really does make it easier to use. High quality product.

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Jeffrey A. Veyera

Broken and Useless

Reviewed in the United States on December 29, 2020
Verified Purchase

Received my refurbished, certified Dell XPS 15 9500 yesterday. The packaging was underwhelming to say the least---the components were simply tossed in a cardboard box and overpack with only the most minor attempt to protect them. It was about half-charged and booted up quickly and silently. I worked through the initial Windows setup and was just beginning to update drivers when it rebooted without warning. I figured it might be part of a driver installation but then it happened again. I let it sit this time, doing nothing. It rebooted all by itself, never allowing more than 5 minutes between reboots.

ing Dell proved useless. They claimed no knowledge of it and walked me through the hardware test outside of Windows---all ed. They then tried to get me to reinstall Windows on it.

Fortunately, I looked up the issue in the meantime. Unchecking the box triggering automatic reboot upon failure revealed that the screen was freezing. This seems to be an issue with the two graphics cards. I followed the recommended fix to turn off refresh and other power-saving features for the Intel graphics controller, but it still froze up.

By this point, I had invested 4 hours in debugging a brand-new, certified machine and realized I had the service tag memorized. I had ordered a new adapter so that I could get the Dell image off of my backup drive---which I had sacrificed to do this. I was preparing to spend another couple of hours setting up the machine all over again, despite the testimony of other customers who had done this to no avail. Then I looked at the date on these complaints---many going back to June. Dell's known about this issue for at least six months and done NOTHING to fix it.

That was it. Back in the box, return processed through Amazon, and I will never attempt to buy a Dell computer or a computer through Amazon again. I'll go to a physical store next time and make them demonstrate it for me. The build quality is utter crap, the tech is dishonest, and the whole process is a colossal waste of time and money. Should Amazon try to charge me anything for the "experience", I will be back here and all over social media slamming them. Quit selling fraudulent crap. Anyone who had actually spent 5 minutes testing this machine would have found this issue---they never bothered.

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21 people found this helpful

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Gambit

Laptop performance great, Camera performance poor

Reviewed in the United States on June 2, 2021
Verified Purchase

Performance on the laptop is great.
I bought two and I have the same issue with the camera.
I had a session with Dell, who don't seem to be able to resolve at the moment.
I suspect that a firmware fix would resolve evenutally.

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One person found this helpful

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Alan Sotelo

Satisfecho

Reviewed in the United States on February 15, 2021
Verified Purchase

Llego dias tarde a lo ofrecido, pero todo bien

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Arun

My mistake, and not meeting expectation

Reviewed in the United States on March 2, 2021
Verified Purchase

1. I was not aware that I was buying a used laptop
2. I refrain from using second hand electronic goods due to security reasons
3. The laptop was to gift to my wife, used laptop is not fit to gift
4. There were couple of searches on the external hinge part
5. Touch pad sensitivity found not perfect.

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David M Neill

Dell-ightful? No.

Reviewed in the United States on February 8, 2021
What's this?)

Bought this for my wife for Christmas. Out of the box, the charger did not charge the laptop, so we had to open a case with Dell to get a new charger sent to us. After answering the 100 questions on their call script, a new charger arrived. It worked for about 2 weeks until the laptop ceased recognizing electricity. We tried different chargers, different batteries, nothing. Electricity was not making it to any part of the laptop. Multiple calls with Dell, finally they decided they needed to send someone to the house to fix it. Great! Except they sent that person to a location 250 miles away. Back on the phone with Dell, this time they got the location right. He came, nice guy, couldn't fix it. Baffled. Said we needed to wait for Dell to send us a box so we could mail it off to the depot. We are still waiting on the box. Best Christmas gift ever? So, we once again wait.. this stunningly expensive paperweight awaits it's resurrection via cardboard box, presuming it comes here and not 250 miles away. We're still within the 3-5 day expectation window, so we'll have to see if the aim is better this time.

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12 people found this helpful

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Orlando

Calidad

Reviewed in the United States on January 18, 2021
What's this?)

Touch screen

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janelle

Great computer - Great response from seller.

Reviewed in the United States on July 15, 2021

I purchased this computer from Technology 39 / Amazon through a business for our church. the computer arrived quickly, in great working order - no blemishes visible and looked brand new. The only issue was that the computer came loaded with Windows 10 HOME despite the description listing Win 10 PRO. I ed Technology 39, and they quickly and happily resolved the issue with a product key upgrade.

Computer is a bit heavy compared to what I usually use, but it so far appears to be powerful and will take over video production / streaming of our worship services.

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